Privacy Policy

Go Clear IT (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy describes the types of information we may collect from you or that you may provide when you visit our website GoClearIT.com (“Site”) and our practices for collecting, using, maintaining, protecting, and disclosing that information.

1. Information We Collect

We collect several types of information from and about users of our Site, including:

  • Personal Information: Name, email address, phone number (including mobile number), and any other information you voluntarily provide through contact forms, chat, or email.

  • Technical Information: IP address, browser type, operating system, referral URLs, and information about your internet connection and usage details collected automatically through cookies and other tracking technologies.

  • Usage Data: Information about how you interact with our Site, including pages viewed, time spent on pages, and links clicked.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and provide customer support

  • To deliver and improve our IT services

  • To personalize your experience on our Site

  • To send marketing and promotional communications, only if you have opted in, and only using channels that do not involve sharing your personal or mobile data with third parties

  • To comply with legal obligations

3. Cookies and Tracking Technologies

We use cookies, web beacons, and similar tracking technologies to collect information about your browsing behavior and preferences. You can control the use of cookies through your browser settings. Please note that disabling cookies may affect the functionality of our Site.

4. Sharing of Information

We do not sell, rent, trade, or share your personal or mobile data with third parties for marketing purposes under any circumstances, including with your consent.

We also do not transfer your personal information to external organizations.

We may share your data only in the following limited circumstances:

  • With trusted service providers who help us operate and secure our business and Site (only to the extent necessary and under strict confidentiality agreements)

  • As required by law or in response to a valid legal request

  • In connection with a merger, sale, or acquisition of all or part of our business, with notice provided where required

5. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. In addition, we have implemented strict internal measures to prevent unauthorized sharing or misuse of your information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. SMS Communications and Opt-Out Instructions

If you have provided your mobile number, we may use it to send you service-related or promotional messages. You can opt out of receiving SMS messaging campaigns at any time by:

  • Replying “STOP” to any SMS message you receive from us

  • Contacting our support team directly at questions@goclearit.com

Your opt-out request will be processed promptly.

7. Your Rights and Choices

Depending on your location, you may have the right to:

  • Access the personal data we hold about you

  • Request correction or deletion of your data

  • Object to or restrict certain processing

  • Withdraw consent for marketing communications

To exercise any of these rights, please contact us at questions@goclearit.com.

8. Third-Party Links

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

9. Children’s Privacy

Our Site is not intended for children under the age of 13. We do not knowingly collect personal data from children. If we learn we have collected personal data from a child without parental consent, we will delete it.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will post any changes on this page with an updated effective date. Continued use of the Site after such updates constitutes your acceptance of the changes.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Go Clear IT
questions@goclearit.com

Effective Date: July 22, 2025